Shipping policy

The Tayi Touch Shipping Policy

Thank you for shopping with The Tayi Touch!

Processing and delivery

Orders are prepared for shipment after payment is confirmed. Processing times may vary, especially for custom or embellished items. Estimated delivery: 3-4 business days.

Tracking

You’ll receive tracking information when your order ships, if tracking is available for the shipping method selected.

Shipping address

Please check your address before placing your order. If you notice an error, contact us through our website as soon as possible. We cannot guarantee an address change after an order ships.

Lost or stolen packages

The Tayi Touch is not responsible for lost or stolen packages. If your tracking shows a delivery problem, please contact the shipping carrier to file a claim.

Order concerns

If your order arrives damaged or you receive the wrong item, contact us through our website with your order number and photos so we can help.